Privacy

We are committed to using any information you give us in a responsible manner.

This privacy policy was last updated on 14/09/2012 and is effective as of that date.

Party Ark Limited respects the privacy of every individual who visits the www.partyark.co.uk web site. This Privacy Policy governs the way in which we use and disclose any personal information that you provide to us whilst visiting the Site. Personal Information includes any information that identifies you or another individual personally, such as your name, address or email address.

If you have questions or concerns regarding this statement, you should contact Alistair Potts at alistair.potts@partyark.co.uk.

Our use of your Personal Information

If you purchase goods from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and delivery address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

In addition, we may use the Personal Information we collect from you in the following ways:

  • to develop and improve the services we offer to you;
  • to enable you to use any services that we may from time to time provide through this Site;
  • to contact you by post and email to inform you about any of our services that we think may be of interest to you and generally to track the popularity of our marketing activities;
  • to contact you where you have authorised us to do so, when you have won a competition on the website or to provide you with an email newsletter;
  • for Site administration and development (including enabling us to respond to any comments on the Site or feedback you may give us).
  • to send you newsletters and promotional communications.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at contact@partyark.co.uk. We won't send you any newsletters unless you sign up for our newsletter, in which case we will only send you our newsletter. We offer an opportunity to opt-out of our newsletter in the newsletter itself, or you may contact us by phoning us on 01388 767 877, or emailing us at contact@partyark.co.uk.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at contact@partyark.co.uk or by contacting us by telephone or postal mail at the contact information listed above.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at contact@partyark.co.uk.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

Disclosures

We use a credit card processing company to bill you for goods and services. We will disclose your Name, Billing Address and Credit Card Information to these credit card processing companies. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Business Transitions: In the event Party Ark Ltd goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified either via or through a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Hyperlinks to other web sites

This Site contains hyperlinks to web sites owned and operated by third parties. These web sites have their own privacy policies and we urge you to review them. They will govern the use of Personal Information you submit whilst visiting these web sites. Party Ark does not accept any responsibility or liability for the privacy practices of such third party web sites and your use of such web sites is at your own risk.

Cookies

When you view our Site we may store information on the hard drive of your computer in the form of a "cookie" (essentially a small text file). Cookies allow us to tailor the Site to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the Site, which could allow us to customise your next visit to the Site. However, cookies do not allow us access to the rest of your computer and we do not use them to collect Personal Information about you.

Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on this Site.

Some of our business partners (e.g. analytics companies) use cookies on our site. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by Party Ark only and does not cover the use of cookies by any business partners.

IP Addresses

We study visitor trends since we are interested in the successful dissemination of information through the Site. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports, which helps us to learn more about how we can enhance your experience with the Site. This information is not used to develop a personal profile of you. The log files are regularly purged.

An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is possible that the IP address that we may gather may contain information that may be deemed identifiable. This could occur due to the fact that by using certain broadband connections, your IP address would not change and could be associated with your personal computer. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.

Your right to see your Personal Information

You have the right to request a copy of the Personal Information that Party Ark holds on you and to have any errors in that information corrected. Such requests are free. Please address your request to our customer service team at contact@partyark.co.uk. We will use reasonable efforts to supply, correct or delete Personal Information about you on our files.

Changes to this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. If you have any queries about this Privacy Policy please email contact@partyark.co.uk.